The brief type: if you should be looking for a distinctive engagement ring or unique wedding gift, Leibish & Co. has actually a robust supply of top-quality, colourful, and conflict-free diamonds and gems. The family-run business has become functioning online since 1998 with a personal touch containing received recurring company worldwide. Leibish & Co. makes it simple purchase free stones or even make use of the free “Design your very own” device to bring your perfect little bit of jewelry to life. With decades of experience and solid workmanship under their belt, Leibish & Co. is found on the verge of broadening the supply to watches along with other extras.
When Leibish Polnauer founded 1st on the web diamond business in 1998, it got almost the full time to upload a single picture and information to their website â but he was a visionary whom saw potential in fledgling realm of ecommerce. “When he sees the possibility in a thought, he’ll fit everything in within his power to progress with-it,” said Benji Margolese, Director of information advertising for Leibish & Co.
Leibish developed a fruitful, family-run process along with his wife and children serving in leadership opportunities. Obtained expanded a successful web business with offices located worldwide. Leibish & Co. is a leader in distinctive coloured diamonds and gemstones that are difficult to find someplace else. The diamonds will also be conflict-free, and is an important facet for most consumers.
“People arrived at us since they search anything just a little different, anything a little more unique than what everybody else provides,” Benji stated.
While Leibish & Co. supplies top-notch old-fashioned diamonds, the company focuses on colorful, unique jewellery. When requested exactly why the business features these types of increased customer return rate, Benji rapidly pinpoints the reason.
“It’s a mix of exceptional products, great solution, and precious jewelry crafted on the greatest levels of perfection,” the guy mentioned. “The jewelry we make is certainly not your daily, mass-produced version of product. Each piece is actually custom-made to completely suit the diamond or gem stone plumped for of the customer.”
A Family Affair With individual Service
Leibish & Co. is a real household business, with Leibish’s family unit members playing important roles into the organization.
Leibish serves as creator and chairman of the business, while their spouse, Rosi, is the business’ Events Manager. Their unique oldest child, Chavi, functions as top honors Jewelry Designer â and is a huge obligation since custom precious jewelry accocunts for more than 50% of the organization’s company, Benji said.
Leibish’s oldest boy, Yossi, will be the CEO of Leibish & Co. Another boy, Shmulik, who’s a graduate regarding the Gemological Institute of America, could be the main Diamond Buyer for the company. “Shmulik is, truly, among most gifted shade diamond specialists in a,” Benji stated.
Leibish’s daughter Itzik may be the company’s COO and works the ny company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, may be the organizations CFO.
“among the longtime people in the group, I am able to let you know that, although there is not any connection, they give consideration to me personally, among others, element of their loved ones,” Benji mentioned. “We bring our very own knowledge on the company, but interact to consistently expand the organization.”
Clients are additionally treated like family members at Leibish & Co., where in fact the business invests fuel into private service and product sales. “have you ever addressed one certain agent, including, that’s the exact same individual you certainly will constantly deal with, regardless of what you will be calling or creating in approximately,” Benji mentioned. “we do not rely on driving clients to various departments when they’ve a question or certain concern they would like to deal with.”
Consumers Come From throughout the World
Leibish features many different sorts of customers: you can find people, who mostly store through the internet site, stores, and people for the trade company, exactly who usually go to the organizations primary workplaces in New York, Israel, and Hong Kong.
Almost all of Leibish & Co.’s clients are from usa. Their after that best tranny websites audience is Canada, with the uk, Australia, Hong Kong, while the rest of Europe.
Consumers at each period of existence store at Leibish & Co., though nearly all are between the centuries of 35 and 54, Benji stated. Moreover, the organization garners roughly 300,000 website visits each month â and keeps almost all of the customers coming back again.
“With over a 70per cent return client status, we continue to be being among the most popular organizations in our market,” the guy stated.
Colourful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds high-end jewelry, but additionally maintains inventory mobility, particularly for web clients, Benji said. The business offers countless loose diamonds and important gems, but its essential goods are customized precious jewelry projects.
“We hold a big assortment of multicolor diamond and gem stone jewellery, with of rarest shades actually ever observed,” the guy said. “we have been recognized best by the bread-and-butter products â yellowish diamond and green diamond involvement bands. But we offer diamonds of virtually every color, and important gemstones â such as sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless diamonds, as well, but our expertise is within the realm of tone.”
For consumers who possess some thing planned and require help that makes it possible, Leibish & Co. supplies a “Design yours” jewelry instrument, which Benji said is actually its hottest item.
“Obviously, when shopping for a particular portion, men and women usually desire particular rocks and setting types they will have currently dropped crazy about,” the guy said. The “Design your personal” instrument makes it possible for clients to build a bit utilising the material, establishing, and steel of the choice.
“It allows them to bring their unique dreams alive â with your expertise in workmanship,” Benji informed you.
Accessories & unique on line Tools available for Leibish & Co.
As it seems toward the long term, Leibish & Co. is slowly moving toward higher-ticket items plus item range. The firm seems comfy branching off to new product lines considering the determination and enthusiasm it relates to finest their existing creations.
“There is talked about exposing lots of accessories â particularly deluxe watches, bags, plus pens,” Benji mentioned. “But we decided to wait until we first perfected our very own primary type of product, that will be expensive jewelry.”
Leibish & Co. can researching ways to continue refining the well-known website, as well. One-way it intentions to improve the on the web knowledge is by adding enhanced fact attributes, that’ll give virtual shoppers a lot more of an in-store experience.
As a business with its roots in colorful diamonds and e-commerce, Leibish & Co. continues to innovate in a normal industry which views change since the different, maybe not the guideline.